Privacy Policy
How BrandCore Ltd protects and handles your personal information
Last updated: January 2025
Effective Date: January 1, 2025
At BrandCore Ltd, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
Information We Collect
Personal Information
- Name and contact details (email, phone, address)
- Business information and company details
- Payment and billing information
- Communication preferences
Technical Information
- IP address and browser information
- Device and operating system details
- Website usage analytics and performance data
- Cookies and similar tracking technologies
How We Use Your Information
We use the collected information for the following purposes:
Service Provision
Deliver our branding and marketing services, process orders, and provide customer support
Communication
Send service updates, promotional materials, and respond to inquiries
Improvement
Analyze website performance and enhance user experience
Legal Compliance
Meet regulatory requirements and protect our legal interests
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
Service Providers
Trusted third-party vendors who assist in website operations, payment processing, and service delivery
Legal Requirements
When required by law, court order, or to protect our rights, property, or safety
Business Transfers
In connection with mergers, acquisitions, or sale of business assets (with prior notice)
Your Rights and Choices
Under applicable data protection laws, you have the following rights:
Data Security
Technical Safeguards
- SSL encryption for data transmission
- Secure servers and firewalls
- Regular security assessments
- Access controls and authentication
Organizational Measures
- Staff training on data protection
- Confidentiality agreements
- Incident response procedures
- Regular policy reviews and updates
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience and analyze website traffic. You can control cookie settings through your browser preferences.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
Active Accounts
Duration of service relationship plus 7 years
Marketing Data
Until consent is withdrawn or 3 years
Legal Records
As required by applicable laws and regulations
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during international transfers, including:
- Adequacy decisions by relevant data protection authorities
- Standard contractual clauses approved by the European Commission
- Binding corporate rules for intra-group transfers
Children's Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information promptly.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.
Important Notice
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your privacy is important to us, and we are committed to maintaining the highest standards of data protection.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights regarding your personal information, please contact us:
Company Information
BrandCore Ltd
Professional Branding Solutions
15 King's Road, Chelsea
London SW3 4RP, United Kingdom
Phone: +44 20 7357 8260
Mon-Fri: 9:00-18:00, Sat: 10:00-16:00
Email: [email protected]
Data Protection Officer
For privacy-related inquiries and to exercise your data protection rights, you can also contact our Data Protection Officer directly.
Office Hours:
Monday - Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 4:00 PM